In a world where the safety and security of our homes are paramount, AlfredCamera always stands at the forefront of innovative and accessible security solutions for you.

When you purchase the AlfredCam Series camera for the first time, you will automatically receive a free one-month trial of Alfred Premium. With AlfredCam hardware offering an advanced solution that integrates seamlessly with our app, you can enjoy the best surveillance experience during the 1-month free trial, including Zoom-In capability, additional Detection modes, and more features tailored to your unique needs.

Note: AlfredCam Series includes AlfredCam, AlfredCam Plus, and AlfredCam Plus 2.

The Reason Why 1-Month Free Trial Appeals to You

AlfredCamera believes in making security accessible to all, offering an array of free features for Android and iOS users. These features lay a solid foundation for your home security system, enabling straightforward monitoring of your premises. However, for those aspiring to elevate their home security experience, Premium emerges as the quintessential choice.

What 1-Month Free Trial Offers

You can enjoy Alfred Premium for one month. It transcends the conventional, offering enhanced features that significantly upgrade your security capabilities:

• HD Viewing and Recording: Experience unparalleled clarity in surveillance with high-definition video quality, ensuring every detail is captured with precision.
• Zoom-In Ability: Gain the power to focus on details in live feeds and recordings, a crucial feature for identifying specific elements in your surveillance footage.
• Ad-Free Experience: Navigate your security system without distractions, thanks to an ad-free interface that enhances usability and focus.
• Extended Video Storage: Enjoy the convenience of extended storage options, allowing you to keep important footage for longer durations.
• Exclusive Premium-Only Features: Access advanced features such as additional Detection modes, customizable Detection Schedules, and Detection Zone, each designed to tailor your security system to your unique needs.

⚠️The subscription will automatically renew and charge starting next month.

FAQs

• Can I transfer my free trial to others?
• Subscription policy
• Cancellation policy
• Canceling your subscription
• How to update payment information if the payment fails?
• Can I have another free trial when I buy a new AlfredCam/AlfredCam Plus next time?
• If I cancel my order, will the free trial also be canceled?

Can I transfer my free trial to others?

• Please note that you must use the email account used to purchase the product to log in to the AlfredCamera app in order to enjoy the 1-month free trial. This 1-month trial is non-transferable and cannot be used by other people (or other accounts).

Subscription policy

• By purchasing AlfredCam/AlfredCam Plus (Free 1-Month Trial Included), you agree to pay the applicable subscription fees as set forth on the website. The subscription will auto-renew and be billed at the end of its duration.
• Payment: You authorize AlfredCamera to charge your designated payment method for the subscription fees and any applicable taxes.
• Renewal: Your subscription will automatically renew at the end of each billing period unless you cancel the subscription as outlined in the Cancellation Policy below. Renewal fees will be charged to your designated payment method.
• Free Trial: It will begin on the date you receive and pair AlfredCam/AlfredCam Plus with the AflredCamera App and continue for the duration specified. Upon expiration of the free trial, you will be billed for the subscription unless you cancel before the trial period ends.

Cancellation policy

• You may cancel your subscription at any time by logging into your account and following the cancellation procedures. Cancellations will take effect at the end of the current billing period. For example, if you receive and pair with AlfredCam/AlfredCam Plus on January 1, your 1-month free trial starts on January 1. You must cancel the subscription at least twenty-four (24) hours before February 1, which means you must cancel on January 30, to avoid being charged for a new monthly Subscription Period beginning on February 1.
• Refunds: Subscription fees are non-refundable. Upon cancellation, you will continue to have access to Alfred Premium services until the end of the current billing period.
• Re-subscription: If you cancel your subscription and later decide to re-subscribe, you may be subject to the current subscription fees and terms at the time of re-subscription.

Cancelling your subscription

If you wish to cancel the subscription, there are two methods available:

1. Manage your subscription through the links provided in your order confirmation emails.
2. Open the AlfredCamera app, navigate to the "More" tab, select "My Order," log in, click on "Manage Subscriptions", choose the relevant order, and proceed with the cancellation.

How to update payment information if the payment fails?

1. Manage your subscription through the links provided in your order confirmation emails or open the AlfredCamera app, navigate to the "More" tab, select "My Order," log in, and click on "Manage Subscriptions".
2. Choose the relevant order.
3. Edit Payment Method

Can I have another free trial when I buy a new AlfredCam/AlfredCam Plus next time?

The complimentary one-month trial of Premium is eligible for the first-ever hardware purchase, limited to one trial per member, regardless of the number of products purchased. After the first month, it will automatically renew as a paid Premium subscription. The actual amount of the monthly subscription fee may vary depending on your location.

If I cancel my order, will the free trial also be canceled?

You can cancel your order within 1 hour of placing it. Please note that if you cancel the order, your free 1-month subscription will also be canceled. To check your shipping status, please find it under My Orders via the More tab in your AlfredCamera app.

If you would like to cancel your order, please follow the steps below:

1. Tap the More tab
2. Tap My Orders
3. Select the order that you want to cancel
4. Tap Cancel order under the order details of your order

After submitting your request, you’ll receive an order cancellation confirmation email. We will refund your payment in 5-7 business days after you receive the confirmation email.

🙋 Still have questions? Please contact us from the More tab in the app.