What permissions does Alfred need? How do I turn them on?

To ensure it runs smoothly, there are a few permissions to grant Alfred. Below are the permissions Alfred needs and why:

1. Record audio: You can hear as well as speak to the Camera device from your Viewer device.
2. Record videos: Alfred is a home security app that records and delivers videos.
3. Download videos/video files: Alfred requests Media and Photo permission to save videos
4. Display over other apps: To ensure Alfred runs without interruption and your camera goes offline. 

👇🏼 Please follow the instructions below to grant Alfred permissions: 

• Grant microphone permission 
• Grant camera permission 
• Grant Media and Photo permission 
• Grant permission to display over other apps (Android 10+ only)

Grant microphone permission

📱 Android devices

1. Go to Settings on your Camera device
2. Tap "Apps"
   
   
3. Tap "AlfredCamera"
   
   
4. Tap "Permissions"
   
   
5. Tap "Microphone"
   
   
6. Choose "Allow only while using the app"
   
   
7. For Android 11+ devices, disable "Remove permissions and free up space" under the Unused apps
   

📱 iOS devices

1. Go to Settings on your Camera device
2. Swipe down to find the Alfred Camera app
   
   
3. Switch on the Microphone toggle
   

Grant camera permission  

📱 Android devices

1. Go to Settings on your Camera device
2. Tap "Apps"
   
   
3. Tap "AlfredCamera"
   
   
4. Tap "Permissions"
   
5. Tap "Camera"
   
6. Choose "Allow only while using the app"
   

📱 iOS devices

1. Go to Settings on your Camera device
2. Swipe down to find the Alfred Camera app
   
   
3. Switch on the Camera toggle
   

Grant Media and Photo permission 

📱Android devices

1. Go to Settings on your Camera device
2. Tap "Apps"
   
   
3. Tap "AlfredCamera"
   
   
4. Tap "Permissions"
   
5. Tap "Files and Media"
   
6. Choose "Allow access to media only"
   

📱iOS devices

1. Go to Settings on your Camera device
2. Swipe down to find the Alfred Camera app
   
   
3. Tap "Photos"
   
4. Choose "All Photos"
   
   

Grant permission to display over other apps (Android 10+ only)

1. Open "Settings" on your Camera phone
2. Tap "Apps"
   
   
3. Tap "AlfredCamera"
   
4. Tap "Display over other apps"
   
   
5. Switch on the "Allow display over other apps" toggle
   
   

See Also: 

• Why can't I hear any audio in live feeds/videos?
• What do I do if I accidentally blocked Alfred from accessing my camera and microphone for WebCamera?

🙋 Still have questions? Please contact us from the More tab in the app.