The Events video generated by a Camera device will not be deleted immediately even if you accidentally delete a Camera device from your Camera list.
By logging into your Camera device with the same account again. The Camera device will be added back to your Camera list then you can view or preserve the footage before it expires.
With that said, as the Events are stored internally on the Camera device for free users, if you uninstall the AlfredCamera app on the Camera device, your Events will also be removed immediately and the process is irreversible.
For Premium users, as the Events are stored on our secured cloud for a certain period, the footage will not be affected by the uninstallation of the app.
⚠️Note:
- Due to privacy reasons, once a video has been deleted, either automatically by the system or manually by the user, it cannot be recovered.
- If you're having trouble adding the Camera back to the Camera list, please reach out to us and we will assist accordingly.
🙋 Still have questions? Please contact us from the More tab in the app.