|This symbol indicates exclusive access for Premium users. You can unlock that feature by upgrading to Premium.
Live streaming is one of Alfred's key features. It lets you monitor your home, pets, babies, or other loved ones through your Camera devices in real-time. To view Live, both the Viewer and Camera devices must have stable internet connections.
How do I watch Live?
To watch Live, please
- Select any of the Cameras on your camera list
- Click on the camera cell to start watching Live
What are the Live features?
Different icons represent different functionalities in your Live session:
- Viewers count
- Zoom-in ratio
- Audio control
- Camera name and connection details
- Playback (Continous Recording)
- Switch lens
- Low-Light / Night Vision
- What does the eye icon mean?
- Can multiple Viewers watch the same Live feed simultaneously?
- Can I watch multiple Cameras simultaneously?
- Can I zoom in on the Live image?
- Can I change the resolution in Live?
- Where can I watch the video recorded in Live?
- Why can't I use certain features on WebViewer/WebCamera?
What does the eye icon mean?
Can multiple Viewers watch the same Live feed simultaneously?
For our Premium users, you can enhance your live viewing experience by allowing up to 3 Viewers to watch the same Live feed from the same camera simultaneously.
Once you upgrade to Premium, the indicator on the icon will reflect this change, showing a maximum capacity of up to 3 Viewers. This increase occurs regardless of whether the camera has been shared with others, indicating the total number of Viewers that can simultaneously watch the live feed.
⚠️ Note: This feature requires both Viewer and Camera devices to run on a minimum of iOS 11 and Android 7, with the AlfredCamera app version 2023.9.0 or above. The bar below contains the iOS devices that are NOT compatible with this feature due to system restrictions (you can scroll through the bar to get the full list):
iPhone4S, iPhone5, iPhone5C, iPhone5S, iPhone6, iPhone6Plus, iPhone6S, iPhone6SPlus, iPhoneSE, iPod5, iPod6, iPod7, iPad2, iPad3, iPad4, iPad5, iPadAir, iPadAir2, iPadMini, iPadMini2, iPadMini3, iPadMini4, iPadPro 12.9, iPadPro 9.7
Can I watch multiple Cameras simultaneously?
While you can add as many Camera devices to the same Alfred account, you can only watch the Live session of one Camera device on one Viewer device at a time. If you'd like to watch multiple live feeds simultaneously, please use Alfred's WebViewer on your PC.
Can I zoom in on the Live image?
For our Premium users, you can zoom in during your Live session if you want to check out certain details in the frame.
Once you upgrade to Premium, you can either pinch or double tap the screen to zoom in on the screen for up to 4.0x.
⚠️ Note: For Android Camera, to enable the zoom-in feature, please make sure you have set the pipeline of your device to Camera 2.0.
Can I change the resolution in Live?
For our Premium users, you can change the quality of your live image based on preference.
Once you upgrade to Premium, you may tap on the Quality icon and choose a higher resolution.
⚠️ Note: Alfred will not remember the resolution you chose from the last session. It starts with Standard in Live as default every time since each user has a different internet speed, having HD while entering Live might not run smoothly for slow internet users. However, rest assured that all Activity Events for Premium users are recorded in HD resolution by default.
Where can I watch the video recorded in Live?
The video recorded from Live is called Moment, once recorded it will be saved in Moments (the More tab > Moments). You can record a clip within the
Our WebViewer/WebCamera is intended to serve as an introductory or temporary alternative to our mobile application. This design choice is aimed at providing users with flexibility and immediate access to their camera feeds without the need for a mobile device in every scenario. However, it's important to note that the web platform does not support the full range of features available on the mobile version of AlfredCamera.
To explore the full potential of AlfredCamera and utilize all its features, we highly recommend using the mobile AlfredCamera app available for iOS and Android devices. The mobile app is designed to offer a comprehensive experience, including advanced functionalities that are optimized for use on mobile platforms.
With a host of customizable options and advanced functionalities, Live offers a comprehensive monitoring experience. Premium users can enjoy additional benefits like simultaneous viewing for multiple users and the ability to adjust image resolution for optimal clarity.
We are dedicated to providing you with the best possible security and monitoring solutions, and we invite you to explore and personalize your Live experience to suit your unique needs. Your feedback is invaluable to us as we continue to improve and enhance the Live feature to ensure it seamlessly integrates into your safety and monitoring routines. With AlfredCamera, your peace of mind is our top priority, and we're committed to keeping you safe and secure at all times.
🙋 Still have questions? Please contact us from the More tab in the app.